Music on Hold Server with streaming audio

[corey.mckinney]

I need a solution for streaming MOH files in CUCM 10.5. What is a good solution for this? The customer has long advertisement files that they want to stream and have MOH pick up the stream wherever it is in the playback. They don't want the files to reset everytime a call is placed on hold. Is there a good solution for this?

Thank you!

[Venkatesh Perumal · Accepted solution]

Hi,

Configure multicast MOH for it, refer the below link for the same.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmfeat/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100_chapter_0101100.html#CUCM_TK_C7014329_00

-Venkatesh

[BradEast1 · Accepted solution]

If you use multicast then they will join mid-stream. Unicast will start from the beginning when the call is placed on hold.