08-27-2006 04:38 PM - edited 03-18-2019 06:18 PM
CME(3.3) ephones able to access CUE(2.1.2) voice mail to leave/retrieve but doesn't work the MWI even the ephone light changes when I dial "80004001" or "80004002".
-CME
ephone-dn 8
number 8000....
mwi on
!
ephone-dn 9
number 8001....
mwi off
!
-CUE
se-10-253-66-2# sh voicemail mailboxes
OWNER MSGS NEW SAVE DEL BCST MSGTIME MBXSIZE USED
"Test2" 0 0 0 0 0 0 21120 0 %
"Test1" 1 1 0 0 0 4 21120 1 %
Issue the command "mwi refresh all" on CUE but no luck. looks the CUE cannot send out the MWI number to CME since I cannot see anything in debug when MWI refresh.
Any possible cause or troubleshooting guide please.
Solved! Go to Solution.
08-28-2006 05:17 AM
Take a look at:
http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008027fa9f.shtml
most common issues are that the SIP gateway is configured incorrectly in CUE (i.e. it doesn't point to the CME). Or, it could be the codec it's trying to use when calling those MWI extensions.
08-28-2006 05:17 AM
Take a look at:
http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008027fa9f.shtml
most common issues are that the SIP gateway is configured incorrectly in CUE (i.e. it doesn't point to the CME). Or, it could be the codec it's trying to use when calling those MWI extensions.
08-28-2006 06:40 PM
you're the man. the mwi failed since configure transcode and works now by adding the inbound dial-peer w/g711
dial-peer voice 199 voip
incoming called-number 800.
codec g711ulaw
no vad
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