09-01-2009 06:27 AM - edited 03-18-2019 11:36 PM
We are thinking about moving to Unity Connection. We are running it with a limited amount of people. We have run into a problem with MWI. When a message is received the MWI works BUT if the message is left overnight the light will go away. I am able to resync the MWI manually on the user or the system.
Has anyone run into this?
09-01-2009 06:44 AM
Hi Kevin,
The first thing that comes to mind is that these "Pilot" users still have a mailbox configured on the "old" system and that the MWI resync from the "old" system is turning the lamps off over night, when it doesn't see any messages.
Just a thought,
Rob
09-03-2009 03:56 AM
That was it.
Thanks Rob
09-03-2009 04:56 AM
Hi Kevin,
Good stuff! You are most welcome my friend.
Cheers!
Rob
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