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Need help with understanding which CUE licenses are required

Chris Campbell
Level 1
Level 1

I am learning CUE with the ISM-SRE-300 in an ISR G2.  I am trying to understand which licenses I need once the trial period runs out.  The things I want to do are basic voicemail and also the e-mails where the system sends an e-mail with an attached file containing a voicemail message (so that would require SMTP functionality).

 

I am pretty sure I need the mailbox licenses.

What I'm not sure about are the PORT and IVR-SESS licenses.  Do I need those for the above scenario, or just the mailbox licenses?  I couldn't get voicemail to work until I activated trial licenses for PORT and IVR-SESS, but that doesn't make any sense to me.

 

3 Replies 3

For voicemail and IVR to work you need to have port license in older CUE versions 

 

latest versions doesn't have a concept of port license only VM and IVR session  license. 

 

 



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Okay, this is what I get:

kz-vm# show license

Index 0 Feature: VMIVR-VM-MBX   

Period left:  5 weeks  0 day  

License Type: Evaluation

License State: Active, In Use

License Count: 600 /5

License Priority: Low

Index 1 Feature: VMIVR-PORT     

Period left:  5 weeks  0 day  

License Type: Evaluation

License State: Active, In Use

License Count: 60 /2

License Priority: Low

Index 2 Feature: VMIVR-IVR-SESS 

Period left:  5 weeks  5 days 

License Type: Evaluation

License State: Active, In Use

License Count: 60 /2

License Priority: Low

 

VMIVR-VM-MBX:- license for creating the mail box

VMIVR-PORT     :- license to create the ports which can be used for mailbox or IVR

VMIVR-IVR-SESS :- License for IVR concurrent session.

 

The sum of IVR sessions and voicemail sessions shouldn't exceed the number of ports configured.

 

you can have a look on below link for more information.

 

https://community.cisco.com/t5/collaboration-voice-and-video/cue-licensing-faq/ta-p/3124290

 

 

 

 

 

 

 

 

 

 

 



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