I have found myself in charge of a Cisco phone system that is completely Greek to me. It consists of a MCS 7800 Media Convergence Server, utilizing CM v 6.1. I need to understand day-to-day operations - how to add a new user, modify exisitng etc. But most importantly, I have made some modification to my account and now my phone doesn't work! My phone itself looks to have reverted to the default screen - it still has our company name on it, but nothing else. If I try to dial, I get the errror "Error Pass Limit". I have done some research on that, only to find information pointing towards call limits and unused DN's. I think the latter is my issue, but I want to claim the DN that was associated with the phone. This all started because I was trying to change the name that appeared on the phone from my predecessor's to my own. Any guidance would be greatly appreciated.
