Hello Support Team
I just install the CPC Demo in my VSphere and finish the installation, but the Access to the Web GUI doesnt work, althought I have ping to the VM.
The show application status cpcm shows the expected services , and the only thing that I presumed that could be the root cause is not enough Host RAM, because I left the CPC VM with 1 or 2 GB (my Server dont have the 22Gb RAM default for CPC).
Thanks for your help and advice.
Is this the Provisioning or Assurance VM and what OVA size are you using? Do you have both VMs loaded and if so are the UIs converged? I assume this is version 10.5.1 as that is the correct demo version at this point.
Also what browser and browser revision are you using? IE 10 should work with any PC 10.x rev. Firefox ESR24.x should work as well.
You can probably fire up the small OVA of Provisioning with 1G of RAM though 2G is required. Assurance will take a lot more minimum, even for the small OVA.
Please provide more info.
[+5] to Tony for providing the tips .
you can also refer the Quick start guide for VM requirements in Table 2 and Table 3 for the respective applications.
The OVA is the cpc-assurance-10.5.1.53684-medium, that I downloaded from https://cisco.mediuscorp.com/market/networkers/productView.se.work?/nxt/rcrs/proieidentity/=20197
|EVAL-CPCA-A-C-10.5M||Cisco Prime Collaboration Assurance/Analytics/CCA 10.5 (Medium)|
I tried in my Firefox 33.0 and IE 11. Its something strange that in the process of setup there isnt any warning of low RAM or something like that, if it could be the reason that I cant access the Web GUI, ¿dont it?
I was referring the Table for link shared by me .For medium deployment, RAM is 22GB and VCPUs is 8. In the snapshot shared , it shows less.Can u increase further and check?
|Endpoints Managed in Prime Collaboration||Number of CPUs||CPU Reservation||RAM||Memory Reservation||NIC||Disk Space|
Up to 1000 endpoints (Small- can include up to 100 TelePresence systems only)
|6||12 GHz||14 GB||14 GB||1 GB||150 GB|
|Up to 10,000endpoints (Medium- can include up to 1000 TelePresence systems only)||8||16 GHz||22 GB||22 GB||1 GB||200 GB|
|Up to 80,000 endpoints (Large-can include up to 6000 TelePresence systems only.)||16||32 GHz||30 GB||30 GB||1 GB||500 GB|
|Up to 150,000 endpoints (Very Large-can include up to 6000 TelePresence systems only.) Prime Collaboration Analytics is not supported for this model.||18||36 GHz||32 GB||32 GB||1 GB||750 GB|