11-22-2016 06:03 AM - edited 03-19-2019 11:51 AM
Hi,
I am facing issue while subscribing extension mobility with User Device profile.
In phone
In Serviceability the extension mobility is enabled. However, not able to subscribe Extension Mobility in user device profile.
Created Device profile, added
In line, Associated device contains above UDP
In End user, Available profile has EM profile in it.
Call manager version : 10.5.2.12901-1
Any response would be appreciated.
Solved! Go to Solution.
11-22-2016 07:33 AM
Perhaps the service was built as enterprise service which means it is automatically subscribed on all devices, you can check by going to device --> device settings --> phone services, click find to locate all defined services and look at the Enterprise Subscription column to see if it's set to "true".
11-22-2016 06:35 AM
So, what is the issue? Is the service not showing up when pressing services or are you getting an error, if so what is it?
11-22-2016 07:26 AM
Issue : I am not getting any "extension mobility" service to select when I go to => Device profile => Subscribe/Unsubscribe
11-22-2016 07:33 AM
Perhaps the service was built as enterprise service which means it is automatically subscribed on all devices, you can check by going to device --> device settings --> phone services, click find to locate all defined services and look at the Enterprise Subscription column to see if it's set to "true".
11-22-2016 08:00 AM
Yes, it's true for extension Mobility. Which means it's subscribed for all devices, correct?
11-22-2016 09:25 AM
Correct, so no need to subscribe the service to any phones or UDPs.
11-22-2016 10:20 AM
Thanks, Chris. That was really a great help (Y)
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