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PCD Upgrade problem from 8.5 to 11.5

Migration task stops at first step with error:

Data export failed for node XXXXXXXXX Please verify whether the export has been started on the UC application node using CLI "utils system dataexport status". If the export status is TERMINATED, then check the migrate export logs on the UC application node under /var/log/install/.

 

The install files just end with:

 

04/17/2018 13:02:14  *** Warning: All CLI sessions will be terminated in 45 seconds due to the installation of Migrate Export COP file ***
04/17/2018 13:02:16  ++
04/17/2018 13:02:21  ++
04/17/2018 13:02:26  ++
04/17/2018 13:02:29  killing locale_install pid=1745
04/17/2018 13:02:29  killing copstart.sh pid=1763
04/17/2018 13:02:29  Create migrate_export_cop_done
04/17/2018 13:02:29  *** Warning: All CLI sessions will be terminated in 30 seconds due to the installation of Migrate Export COP file ***
04/17/2018 13:02:59  admin user = admin
04/17/2018 13:02:59  killing CLI pid=14870

 

The output of CLI:

 

admin:utils system dataexport status

  Type           : STATIC
  Status         : RUNNING
  Log file       :
  Execution date : Tue Apr 17 11:24:01 2018
  Status message : System Migrate Export operation is in progress.

Export settings:
  Server         :
  Directory      :
  User           :

admin:

Problem is that even after reboot and task deletion the task is still running just after reboot without starting it ...

 

Any suggestion ?

 

3 Replies 3

tyroneclark871
Level 1
Level 1

Hi Alessandro, 

 

Please provide the logs on the UC under /var/log/install/

 

Regards

Thanks, I opened a case to Cisco TAC with every log and they told me that
was a known bug (not published).



Solved upgrading to 8.6 and then 11.5.



Alessandro


Cool, glad you got it sorted