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Phone call time out after 12 hours for Doctors transcription. CUCM 12.5

Rew Waltman
Level 1
Level 1

My doctors are using a transcription phone (analog port on call manager) to call the transcription system which is also connected via analog ports on the call manager. They are getting disconnected after 12 hours. Is there a setting to extend this?

 

I know, no one should make 12 hour phone call but ...

 

Thanks for any help.

1 Accepted Solution

Accepted Solutions

Rew Waltman
Level 1
Level 1

Thanks, this at least lets me know there is a maximum. I still think the doc's need to take a break.

View solution in original post

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

Adjust the Maximum Call Duration Timer parameter, make sure to read the parameter description.

HTH

java

if this helps, please rate

Rew Waltman
Level 1
Level 1

Thanks, this at least lets me know there is a maximum. I still think the doc's need to take a break.