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Phone keeps on ringing after transferring the call on CME 4.1

Imran Khan
Level 1
Level 1

When we recieve an external call and a person tries to transfer the call (without consultative transfer), the person who transfers the call can still hear the ringing sound even after the call has been completely transfered and the other person has picked it up. This has happened on 2 different CME routers. It just started happening and didnt use to happen before and it only appears to affect one phone.

I would really appreciate if someone can guide me in the rite direction.

Thanks,

Imran.

20 Replies 20