The curious thing is, if the 7925 units are logged into the Hunt Group and the broadcast works fine, the call continues to ring at the original phone - it's only when they are logged out that suddenly the call flow fails. I'm not sure why. In any event, here's how it's set up:
Call comes into extension 4223 or 4224, and both devices are set to ring for 14 seconds before a "call no answer" event or other non-answering event occurs. They forward to Hunt Pilot 8004, which is a short Hunt List that includes 2 of the 7925 devices w/ internal-only extensions. RNA Reversion Timeout on that is 180. Then it forwards upon no answer to a second Hunt Pilot which includes all 6 of the 7925 devices to ring perpetually. RNA Reversion Timeout on that is 180 also. Based on that flow, should I just add the 2 original extensions in the secondary Hunt Pilot's Line Group?
The original idea is, when a call comes into the Nurse Station, if no one is at the desk to answer, the 1st 2 phones to get hit are the Charge Nurse and also the ER phone, in case everyone is down on the ER. If no one takes that call, it blasts out to the other nursing staff on the floor so someone can take the call. I'm just wondering if either or both of the Line Groups associated with the Hunt Pilot numbers should contain the original numbers just to make sure that the calls don't reach a dead end. I didn't program the call flow, an outside vendor did that, and through reviewing it and troubleshooting various quirks and issues over the last 3 years, I'm finally starting to get a real grasp on what they have set up for us, so I'm hesitant to make too many changes until I have some direction, usually from Cisco or folks like yourself who are perhaps more well versed in CUCM than I am.
