Trying to perform a CUCM cluster migration from MCS hardware with the following software installed:
admin:show version active
Active Master Version: 22.214.171.12400-2
Active Version Installed Software Options:
Migrating to 10.5.1.10000-7
When I run the migration it fails after around 1 hour with the following error in the logs:
It should be a direct upgrade path for these versions so not sure whats causing the failure.
Has anyone seen this before or even better has anyone done a successful migration using this PCD software?
Just wondering whether to persevere or give up now and do the traditional manual upgrade.
The only thing that may be of note is that we are using the UK Dial plan macro, I know that this can cause issues but I was hoping that this wouldn't be the case.
Thanks in Advance
Thanks for the reply. The cop file is being installed on the source pub.
It seems to be failing when it tries to create the platformconfig.xml file for the destination pub.
see the following lines from the logs.
2014-11-25 21:04:23,404 INFO [DefaultQuartzScheduler_Worker-4] common.XmlParser.writeXml - write to (/common/adminsftp//export/cluster-10.1.0.10/cluster_info.xml)
2014-11-25 21:04:23,465 INFO [DefaultQuartzScheduler_Worker-4] inventory.M1Install.createMigrationFlp - className = com.cisco.ucmap.inventory.custom.CUCMCustom
2014-11-25 21:04:23,479 INFO [DefaultQuartzScheduler_Worker-4] custom.ApplicationCustom.parseAnswerFile - fileName is /common/adminsftp//export/platformConfig/X.X.X.X_platformConfig.xml
2014-11-25 21:04:23,526 INFO [DefaultQuartzScheduler_Worker-4] custom.ApplicationCustom.setLocalHostTimezone - fromTZ=Europe/London, toTZ=null
2014-11-25 21:04:23,527 INFO [DefaultQuartzScheduler_Worker-4] custom.ApplicationCustom.setNetworkInformation - to node ipaddress Y.Y.Y.Y
2014-11-25 21:04:23,555 INFO [DefaultQuartzScheduler_Worker-4] custom.ApplicationCustom.getVersionNumber - file name UCAPPS-SW-10.X-K9 Bootable_UCSInstall_UCOS_10.5.1.10000-7.sgn.iso
2014-11-25 21:04:23,555 INFO [DefaultQuartzScheduler_Worker-4] custom.ApplicationCustom.getVersionNumber - version is --10.-9 10.5.1.10000-7..
2014-11-25 21:04:23,556 INFO [DefaultQuartzScheduler_Worker-4] custom.ApplicationCustom.getVersionNumber - digits size 5
2014-11-25 21:04:23,556 INFO [DefaultQuartzScheduler_Worker-4] custom.ApplicationCustom.getVersionNumber - final version --10.-9 10.5
2014-11-25 21:04:23,572 INFO [DefaultQuartzScheduler_Worker-4] custom.ApplicationCustom.createFloppy - get message
2014-11-25 21:04:23,572 ERROR [DefaultQuartzScheduler_Worker-4] custom.ApplicationCustom.createFloppy - platformConfigString is null
X.X.X.X is source pub ip
Y.Y.Y.Y is dest pub ip
Not sure why the platformconfigString is Null - assuming it gets this from the details entered into PCD.
Not sure what could be the reason.
I suggest reading this discussion where in TAC case was opened if UK Dial Plan is configured.
Issue was resolved.
The file name of the ISO was not recognised. We used the filename it inherited from the PUT tool download i.e
Had to rename the file to:
PCD worked like a charm after that.
Also used it for patching up to the latest SR, installing locales, uk dial plan, timezone fixes etc.