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Problem getting into Unity Connection

srosenthal
Level 4
Level 4

I have a publisher and subscriber Unity Connection server in my network and I am unable to get into the web interface on the publisher.  Yesterday our subsciber server showed a memory error and it was power cleared but failed to come back up and showed a RAID error as well.  I can login to the OS prompt on the server.  When I bring up the web page to login to the Publisher I click on the link to bring up the login screen, then enter my credentials and click submit and the screen just sits there with no response back.

Everything seems to be working, but voicemail and AA but I just cannot seem to get into the GUI to make changes.

Is there someway to reset the GUI application from the OS command line? 

Any help is appreciated.

Seth

1 Accepted Solution

Accepted Solutions

utils service restart Cisco Tomcat

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

View solution in original post

3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

Yes, try restarting Tomcat via CLI

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Do you know the commands to do that?

Seth

utils service restart Cisco Tomcat

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate