02-05-2012 09:41 PM - edited 03-19-2019 04:20 AM
Hi,
Can you remove the mailbox from CUC when the user was imported from CUCM?
or alternatively,
Can you "migrate/change" users from being cucm imported users to just plain normal created CUC users?
We need the ability to remove the users from CUC only, but that currently also removes the user from CUCM!
cheers
Sascha
CUC[M] 8.5
02-05-2012 10:16 PM
I could unlink the user by setting;
PUT
And could then delete the mailbox from CUC, would this be supported ?
cheers
Sascha
02-05-2012 10:29 PM
Hi Sascha,
Yes, you can delete the user mailbox from CUC for a user who is imported from CUCM.
The CUC will pull the users from the CUCM through AXL(Administrative XML) and as per the design, the creation/deletion of the user on CUC should not have any impact on the CUCM users.
Do you have LDAP integration on CUC or CUCM by any chance?
Regards,
Saurabh
02-05-2012 10:52 PM
no ldap
if the user is imported from cucm, you can't delete the user from CUPI;
INVALID_PARAMETER
If you delete the user via cuadmin, the user is removed from CUCM,
if you try to delete via cucm, it says it can't
09-08-2014 01:27 AM
Hi Sascha,
I appreciate that your post is 3 years old, but did you ever figure this problem out using the API? Is there a way to break the "imported from CUCM" tag?
Thank-you
-Rob.
09-08-2014 06:21 PM
Are you looking at just removing the Imported from CUCM tag? Or converting CUCM imported users to Unity Connection users?
You can't remove the tag.
To convert the users, I'm not sure about the API but you can do it from Unity Connection itself,
Option 1:
Use the BAT tool. Export Users with mailbox. Update the CSV file. Look for the ccmid column. You'll find a string value. Replace the string value with %null%. Save and update users with mailbox using BAT.
Option 2:
Run this query on the CLI. (Replace Anirudh with the alias of the user you want to convert),
run cuc dbquery unitydirdb update tbl_user set ccmid =' ' where objectid= (select objectid from vw_user where alias='Anirudh')
Note: This converts CUCM imported users to Standalone Unity Connection users. You cannot sync the users with CUCM anymore.
HTH,
Anirudh
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