Hi, I have a problem with RTMT that complicate my troubleshooting of calls since some weeks. When I open or try to generate a session trace of calls, the RTMT dont show any call output, only the following messages:
Before this happen the session trace show me at least the first output in one profile of RTMT, but now it don show me any calls, neither in the 2 RTMT profiles that I have.
Thanks for your advice and help.
Solved! Go to Solution.
The session diagram in RTMT works only if one of the parties in session trace is a SIP Device, I just see in yout call that there is two Skinny phones, and in that case, you cant see the session diagram.
If you want to see the Skinny session diagram of your call, you could set a trace in the CUCM for CM Service, collect with RTMT, and then analyze with TranslatorX.