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Shared Line combined with a Hunt List

mumbles202
Level 5
Level 5

Working on a setup with 4 extensions (1000-1003) where 1000 is a director.  Ext 1000 should ring on the users phone, as well as the 3 other phones, but 1000 shouldn't ring when 1001-3 are called.  I was planning on making 1000 the 2nd DN on the other 3 phones which should solve that.  The user with ext 1000 also requested that if they are on the line, that users 1001-3 should be able to answer any incoming secondary call.  So I was planning on putting the 3 users in a hunt group and then setting the CFNA/CFB for ext 1000 to be the Hunt Pilot for the group, and then set the group CFNA to be reception.  

 

Does that make sense or is there a better way to accomplish this?  The users with extension 1001-3 all have 6921's so I only have 1 available unassigned DN.  

1 Reply 1

Scott Pedersen
Level 1
Level 1

Make sense and would accomplish what you are attempting, however if you already are assigning 1000 as a secondary DN on the other 3 phones I believe you could just change the Max number of calls field on the 1000 DN. This should allow additional calls to still ring to the other phones. Be sure to match this DN setting on each device.