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SIP-SIP call blocked due to CUBE Licensing Enforcement

aniket0422
Level 1
Level 1

Hi Team,

SIP to SIP calls are failing with below error message. Can someone help.

Jul 26 06:37:14.984: //-1/xxxxxxxxxxxx/SIP/Event/sipSPIEventInfo: Queued event from SIP SPI : SIPSPI_EV_CC_CALL_PROCEEDING
Jul 26 2022 12:07:14.985 IST: %CUBE-1-LICENSING: SIP-SIP call blocked due to CUBE Licensing Enforcement.

Jul 26 06:37:14.985: //-1/xxxxxxxxxxxx/SIP/Event/sipSPIEventInfo: Queued event from SIP SPI : SIPSPI_EV_CC_CALL_DISCONNECT
Jul 26 06:37:14.986: //45388/38AEC206BDAD/SIP/Event/Session-Timer/sipSTSLMain: Event: E_STSL_SESSION_REFRESH_RESP

 

From: "Cam Infra"<sip:+917949039900@170.72.82.93;user=phone>;tag=106350049-1658817074606-
To: <sip:+919987527822@86400126.jp10.bcld.webex.com;user=phone>;tag=2284F802-1BE1
Date: Tue, 26 Jul 2022 06:31:14 GMT
Call-ID: SSE063114606260722-178957680@170.72.82.93
CSeq: 100 INVITE
Allow-Events: telephone-event
Warning: 399 172.16.21.1 Evaluation period has expired

 

License Usage:
License Entitlement tag Count Status
-----------------------------------------------------------------------------
ISR_4331_UnifiedComm... (ISR_4331_UnifiedCommun...) 1 AUTHORIZED
ISR_4331_Security (ISR_4331_Security) 1 AUTHORIZED
SRST v12 Endpoint Li... (SRST_EP) 110 OUT OF COMPLIANCE
CUBE v12 Trunk Stand... (CUBE_T_STD) 100 AUTHORIZED

3 Replies 3

b.winter
VIP
VIP

Seems like you have not enough licenses. What help are you trying to get? It's not a technical issue (based on the current information provided).

Or try lower the device count, which can use SRST.

TONY SMITH
Spotlight
Spotlight

Can you share your configuration for voice service ...

sh run | s voice service

aniket0422
Level 1
Level 1

Looks like router is hitting below bug.

https://bst.cisco.com/bugsearch/bug/CSCvs27824 

Solution is to reload router or upgrade to fixed release.

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