Run these commands from the CLI.
- file delete activelog cm/trace/ccm/sdl/* noconfirm
- file delete activelog cm/trace/cti/sdl/* noconfirm
- file delete activelog cm/trace/*/*/*/* noconfirm
- file delete activelog cm/trace/*/*/* noconfirm
- file delete activelog cm/trace/*/* noconfirm
- file delete activelog cm/trace/* noconfirm
- file delete inactivelog cm/trace/*/*/*/* noconfirm
- file delete inactivelog cm/trace/*/*/* noconfirm
- file delete inactivelog cm/trace/*/* noconfirm
- file delete inactivelog cm/trace/* noconfirm
- file delete activelog cm/log/ris/csv/* noconfirm
- file delete activelog tomcat/logs/ccmservice/log4j/* noconfirm
- file delete activelog /platform/snmp/*/* noconfirm
Also, you can try to delete unused phone firmware files:
- Navigate to Cisco Unified OS Administration > Software Upgrades > Device Load Management.
- Apply a filter Find Device Loads where > Status > is exactly > Not In Use > Find.
- Delete all the device loads with the status Not In Use.
If the space decreased a little bit you can try to upload the free common cop file:
ciscocm.free_common_space_v1.11.k4.cop.sha512
You can download it from the Cisco website: https://software.cisco.com/download/home/286331940/type/286319173/release/COP-Files
Kindly take a look at this useful document if you’d like to have more details:
https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/221038-troubleshoot-full-common-partition-in-cu.html
We worked out the commands:
admin:file delete activelog cm/trace/ccm/sdl/* noconfirm
no such file or directory can be found
admin:file delete activelog cm/trace/cti/sdl/* noconfirm
no such file or directory can be found
admin:file delete activelog cm/trace/*/*/*/* noconfirm
file cm/trace/dbl/sdi/AuditLog/dbl_AuditLog00000010.log is in use
file cm/trace/dbl/sdi/AuditLog/dbl_AuditLog~num.bin is in use
file cm/trace/dbl/sdi/AuditLog/dbnotify_AuditLog00000008.log is in use
file cm/trace/dbl/sdi/AuditLog/dbnotify_AuditLog~num.bin is in use
file cm/trace/dbl/sdi/CiscoSyslogSubAgt/dbl_CiscoSyslogSubAgt00000018.log is in use
file cm/trace/dbl/sdi/CiscoSyslogSubAgt/dbl_CiscoSyslogSubAgt~num.bin is in use
file cm/trace/dbl/sdi/CiscoSyslogSubAgt/dbnotify_CiscoSyslogSubAgt00000017.log is in use
file cm/trace/dbl/sdi/CiscoSyslogSubAgt/dbnotify_CiscoSyslogSubAgt~num.bin is in use
file cm/trace/dbl/sdi/LpmTool/dbl_LpmTool00000010.log is in use
file cm/trace/dbl/sdi/LpmTool/dbl_LpmTool~num.bin is in use
file cm/trace/dbl/sdi/LpmTool/dbnotify_LpmTool00000006.log is in use
file cm/trace/dbl/sdi/LpmTool/dbnotify_LpmTool~num.bin is in use
file cm/trace/dbl/sdi/RisDC/dbl_RisDC00000010.log is in use
file cm/trace/dbl/sdi/RisDC/dbl_RisDC~num.bin is in use
file cm/trace/dbl/sdi/RisDC/dbnotify_RisDC00000008.log is in use
file cm/trace/dbl/sdi/RisDC/dbnotify_RisDC~num.bin is in use
file cm/trace/dbl/sdi/dbmon/dbl_dbmon00000010.log is in use
file cm/trace/dbl/sdi/dbmon/dbl_dbmon~num.bin is in use
file cm/trace/dbl/sdi/dbmon/dbnotify_dbmon00000009.log is in use
file cm/trace/dbl/sdi/dbmon/dbnotify_dbmon~num.bin is in use
files: found = 20, deleted = 0
admin:file delete activelog cm/trace/*/*/* noconfirm
file cm/trace/amc/log4j/amc.bin is in use
file cm/trace/amc/log4j/amc00003.log is in use
file cm/trace/auditlog/sdi/audittrace00000017.txt is in use
file cm/trace/auditlog/sdi/audittrace~num.bin is in use
file cm/trace/cdp/sdi/cdpd00000081.txt is in use
file cm/trace/cdp/sdi/cdpd~num.bin is in use
file cm/trace/cdpmib/sdi/CdpMIBSubAgtLog~num.bin is in use
file cm/trace/dbl/dblj/dbljdbadminweb.bin is in use
file cm/trace/dbl/dblj/dbljdbauditlog.bin is in use
file cm/trace/dbl/ncsj/ncsjCCMAuthentication.bin is in use
file cm/trace/dbl/ncsj/ncsjCCMAuthentication00001.out is in use
file cm/trace/dbl/ncsj/ncsjUndefined.bin is in use
file cm/trace/dbl/sdi/dblrpc.err is in use
file cm/trace/dbl/sdi/dbmon~num.bin is in use
file cm/trace/lpm/sdi/lpm00000020.txt is in use
file cm/trace/lpm/sdi/lpm~num.bin is in use
file cm/trace/ris/sdi/ris00000005.txt is in use
file cm/trace/ris/sdi/ris~num.bin is in use
file cm/trace/syslogmib/sdi/syslogmib00000003.txt is in use
file cm/trace/syslogmib/sdi/syslogmib~num.bin is in use
file cm/trace/tct/log4j/tct.bin is in use
file cm/trace/tct/log4j/tct00005.log is in use
file cm/trace/tct/tmp/tctThreadDump.log is in use
files: found = 34, deleted = 11
admin:file delete activelog cm/trace/*/* noconfirm
file cm/trace/amc/thread.dump is in use
files: found = 1, deleted = 0
admin:file delete activelog cm/trace/* noconfirm
files: found = 0, deleted = 0
admin:file delete inactivelog cm/trace/*/*/*/* noconfirm
files: found = 0, deleted = 0
admin:file delete inactivelog cm/trace/*/*/* noconfirm
files: found = 0, deleted = 0
admin:file delete inactivelog cm/trace/*/* noconfirm
files: found = 0, deleted = 0
admin:file delete inactivelog cm/trace/* noconfirm
files: found = 0, deleted = 0
admin:file delete activelog cm/log/ris/csv/* noconfirm
file cm/log/ris/csv/PerfMon_CCX1_09_08_2024_01_50.csv is in use
files: found = 1, deleted = 0
admin:file delete activelog tomcat/logs/ccmservice/log4j/* noconfirm
file tomcat/logs/ccmservice/log4j/ccmservice.bin is in use
files: found = 1, deleted = 0
admin:file delete activelog /platform/snmp/*/* noconfirm
file platform/snmp/snmpdm/SnmpMasterAgt00000010.log is in use
files: found = 8, deleted = 7
There is no such item Device Load Management
This is what I see on our CM that runs v15.
Are you logged in with a user that has full admin rights?
I took a screenshot from the CUCM of the virtual machine, selected the one on the right Cisco Unified OS Administrator.
If I select the CCX virtual machine, then clicking on any item nothing happens. And the loading window rotates
Please click on “Cisco Unified Contact Center Express Administration” to access the Authentication page. If the page does not load, could you please open a new thread in the Contact Center Community instead of posting it here?
