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Troubleshooting Outbound Calling

john.demerchant
Level 1
Level 1

Hi,

 

Cisco novice here getting my feet wet with Voice. I'm having an issue configuring a site for outbound calling. The site has PRI service. Below are the relevant configs. With my config I would think that I should be able to dial 8+XXXXXXXXXX To be able to dial out. The phones can dial each other internally and CUE voicemail works fine. Also #show dialplan number 8XXXXXXXXXX does not match any of my dial-peers and I don't know why it's not matching my 8T dial-peer.


controller T1 0/0/0
 cablelength long 0db
 pri-group timeslots 1-24
!
controller T1 0/1/0
 cablelength long 0db
 channel-group 0 timeslots 1-24

...

voice-port 0/0/0:23

...

interface Serial0/0/0:23
 no ip address
 encapsulation ppp
 isdn switch-type primary-ni
 isdn incoming-voice voice
...

dial-peer voice 1 pots
 trunkgroup T1
 description OUTBOUND CALLING
 destination-pattern 8T

...

telephony-service
 no auto-reg-ephone
 max-ephones 15
 max-dn 15
 ip source-address XXX.XX.XX.X port 2000
 load 7965 SCCP45.9-4-2-1S
 time-zone 12
 voicemail 2000
 max-conferences 8 gain -6
 transfer-system full-consult
 create cnf-files version-stamp Jan 01 2002 00:00:00

2 Replies 2

Wilson Samuel
Level 7
Level 7

Hi,

 

I think you are missing the following

 

dial-peer voice 1 pots
 trunkgroup T1 <<<<< Take this out
 description OUTBOUND CALLING
 destination-pattern 8T

 port 0/0/0:23  <<<< Add this one

 

 

HTH

Hi Wilson,

Thanks for the response. I did try that in the course of troubleshooting, but #show dialplan number 8XXXXXXXXXX still did not match to the dial-peer, but I can't confirm if that solved the issue with dialing outside. I will be able to do some better troubleshooting when I am on site on Thursday.