TTS question

[ciscoforum]

Unity 404 UM.We only ordered 2 TTS ports. If more than two people trying to listen email over the phone same time, what going to happen? Will the 3rd guy hear some message like TTS is not available or no prompt at all? Thanks

[lindborg]

yeah, that's exactly what will happen. If two sessions are currently in use when you go to read an email over the phone you'll hear that the system cannot play this message for you now, please try again later, and it'll move on to the next message in the list.

[ciscoforum]

so if move to the next message, and tts is still busy, then he will keep hearing the error message until the tts is free?

[lindborg]

yeah, until a TTS session frees up, we can't dole out another.