12-15-2011 02:28 AM - edited 03-19-2019 04:07 AM
Hi,
I added 3 UCCX 8.5 enhanced seat licences to our UCCX cluster and they uploaded correctly and were verified, but they do not show when I display the licenses. I have stopped and started the Licence and Resource Maanger service, but the license count has not increased.
Has anyone else had this issue?
Cheers,
Phil
12-15-2011 06:49 AM
It looks like you have to reboot the cluster.
Sent from Cisco Technical Support iPhone App
12-15-2011 08:11 AM
Are your existing licenses Enhanced?
You cannot mix license types. If your exsiting licenses were Premium and you tried to add new Enhanced this is exactly what you would get.
Graham
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide