Hi,
I have an issue after upgraded the UCCX 4.X to 7.0 using the DMT, my customer tried to get the recordings of the calls from the agents, but when run the record viewer in the supervisor client got a message error "Following server is unavailable: IPCCSRV01 (Partial Service) Some Recordings will not available" but I checked the logs and the name of the server IPCCSRV01 is not the actual name of the UCCX server, that is IPCCSRV2010 by mistake my client got me another name of server, altough all the services, teams, scripts, workflows are working normally, the only issue I found are the recordings.
For more information the logs are attached.
I tried to find the register to indicate that the recording server is IPCCSRV2010 and not the other one.
Thanks in advance
Cesar
