Hi,
We setup a integration with Exchange UM 2010 for voice mail as posted in this document http://www.microsoft.com/downloads/en/details.aspx?familyid=D5DB0297-7850-4F52-B965-B8006B4C05F5&displaylang=en
Internal calls are being send to the voice mail pilot number and Exchange server is answering with the right prompt but external calls are getting a busy signal at the moment the call should be transfered to Exchange,
The scenario is the following:
PSTN--->Gateway(Cisco 2901)---->CM Cluster---->Exchange2010
Guessing the problem is route pattern, dial plan, codec ou somewhat else.
Any help will be welcome.
Thanks
Celio