04-13-2004 09:05 AM - edited 03-18-2019 02:51 PM
unable to resolve failover partner name to FQDN
I get this erro rwhen trynin to access certain parts of subscriber web pages. i then get prompted for the username and password. I am able to continue operations once I enter the corect credentials. I am not using failover and would like this error to go away. i see the sam thing on another customers UNity Server.
04-13-2004 09:51 AM
What version of Unity do you have? It should be corrected if you upgrade to 4.0(3)SR1.
Thanks,
Keith
04-19-2004 11:29 AM
I've seen this error before in relation to a DNS issue. I have a few clients using Unity as voicemail only so Unity is installed in it's own domain. I always use the http://
12-03-2004 11:38 AM
This totally worked for me. Thanks. I didn't find the fix, but that's okay.
12-04-2004 05:48 PM
CSCed28247
SA - Subscriber view may fail when SA accessed by IP address
Release-note: Symptom:
Subscriber record views may fail to display when the Unity System Administration is accessed via IP
address.
Conditions:
If the Unity SA is accessed via IP address (like http://10.0.0.1/saweb), when attempting to view a
subscriber record, a dialog box stating, "Unable to resolve failover partner name to FQDN". This
may also happen if the Unity SA is accessed in a DNS format (like
http://servername.domainname.com/saweb).
After entering the SA as described above, go to the Subscriber page.
Select the Find button.
Enter in a search criteria.
When presente with a list of subscribers, select one.
A dialog box with the following message is displayed, "Unable to resolve failover
partner name to FQDN".
Workaround:
For any client that needs to access Unity via IP address, place an entry in the hosts file that has
the host name (without any periods) mapped to an IP address.
Further Problem Description:
This has been seen when accessing Unity from the same domain as Unity and from a different domain
as Unity. It has also been seen when accessing Unity is this manner from the Unity console itself.
It has only been seen in 4.0(3).
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