unity 3.13 installation

[ciscoforum]

We are building a lab for a unity migration project.

We installed PDC and E55 with the identical information from production. then we are trying to install unity 3.13. We are getting an error everytime after we click the setup icon, after it pops up the check system , it says installation is not completed, please install the unity entirely.

I serached the log file, there is always a Avsecuritykey69C log the time it failed. [69c] [820][14:14:24] [Avkeycache::refreshcache FindFirstUnit Failed with rc =0x0000003]. any comments on this ? thanks

[ciscoforum]

Btw, I don't have dongle attached since we are going to install it as a demo version. BY looking at the error message I posted on above, is it possible because I don't have dongle?

[Hin Lee]

Missing dongle is probably not the issue here. Please post the tempu.log file. It is under \documents and settings\installer account\local setting\temp folder

H. M.

[ciscoforum]

Hi hinho

I tried to find this file but there is nothing of this file. I even didn't see the installer accout or local setting folder under unityinstall. I looked the production server also no this file. I only see tempulog database file. anyway I attached this file here and the securitykey log.