I built a simple system call handler - press 1 for directory, 0 to leave a message. When I press 1 for the directory, I can type in the last name and I end up hearing the correct extension. Then I hear "wait while I transfer your call", I hear dead air, then I hear the system call handler announcement again. The caller is never transferred to the extension. Where can I begin to troubleshoot this problem? It worked when initially implemented but has stopped working.
You can use the port status monitor to see exactly what it's doing thru your config, make sure you have the transfer settings of your user set to ring their phone, or reach VM, depending on what you want to do.
