Hi,
thanks for your replies.
I ran a second update with alternate greeting enabled and new wav file selected (although alternate greeting was enabled before). Still the same old greeting for that user is played via unity media master and via phone.
These are special purpose mailboxes. Beside alternate greeting no other settings or greetings have been set.
The wav-File is ok since it will work when inserted manually for a user via unity media master.
Any ideas what might cause my issue?
I attached a debug log.
Version is 7.1.5.32900-2
DEBUG bulk-edit 2011-07-21 08:36:08,301 - ** Updating User: Alias=;ObjectId=7a1ea35a-e01a-43c4-bf29-49ce6b359aae;Original Extension=
DEBUG bulk-edit 2011-07-21 08:36:08,303 - updating subscriber to=SubscriberTOImpl[readOnly=null;updateBroadcastMsg=null;sendBroadcastMsg=null;sayAltGreetWarning=null;newMessageStackOrder=null;sayTotalNewVoice=null;building=null;inboxAutoResolveMessageRecipients=null;dtmfNameLast=null;isClockMode24Hour=null;lastName=null;inboxAutoRefresh=null;sayDistributionList=null;exit_Action=null;useBriefPrompts=null;isVmEnrolled=null;sayMsgNumber=null;locationObjectId=null;emailAddress=null;savedMessageStackOrder=null;skipForwardTime=null;pcaAddressBookRowsPerPage=null;objectId=7a1ea35a-e01a-43c4-bf29-49ce6b359aae;encryptPrivateMessages=null;cosObjectId=null;altFirstName=null;undeletable=null;enableVisualMessageLocator=null;exit_TargetConversation=null;interdigitDelay=null;enableTts=null;skipPasswordForKnownDevice=null;country=null;enAltGreetDontRingPhone=null;ldapCcmPkid=null;listInDirectory=null;nameConfirmation=null;enhancedSecurityAlias=null;mediaSwitchObjectId=null;useShortPollForCache=null;addressAfterRecord=null;sayTotalNewEmail=null;ccmIdType=null;billingId=null;speechSpeedVsAccuracy=null;timeLastCall=null;useDefaultTimeZone=null;promptSpeed=null;continuousAddMode=null;sayTotalSaved=null;messageTypeMenu=null;enablePersonalRules=null;firstName=null;dtmfNameLastFirst=null;xferString=null;speechCompleteTimeout=null;volume=null;dtmfNameFirstLast=null;title=null;city=null;smtpAddress=null;dtmfNameFirst=null;speed=null;useDefaultLanguage=null;synchScheduleObjectId=null;inboxMessagesPerPage=null;isTemplate=null;confirmationConfidenceThreshold=null;address=null;language=null;sayTimestampAfter=null;confirmDeleteMultipleMessages=null;confirmDeleteDeletedMessage=null;sayTotalReceipts=null;dtmfAccessId=;sendMessageOnHangup=null;conversationTui=null;newMessageSortOrder=null;deletedMessageSortOrder=null;voiceName=null;confirmDeleteMessage=null;assistantRowsPerPage=null;commandDigitTimeout=null;forcedAuthorizationCode=null;callHandlerObjectId=null;pcaHomePage=null;ccmId=null;altLastName=null;speechSensitivity=null;messageLocatorSortOrder=null;isSetForVmEnrollment=null;firstDigitTimeout=null;speechIncompleteTimeout=null;greetByName=null;sayTimestampBefore=null;ringPrimaryPhoneFirst=null;searchByNameSearchSpaceObjectId=null;announceUpcomingMeetings=null;promptVolume=null;conversationVui=null;clientMatterCode=null;ldapType=null;creationTime=null;pabLastImported=null;savedMessageSortOrder=null;directoryId=null;repeatMenu=null;employeeId=null;clockMode=null;jumpToMessagesOnLogin=null;conversationName=null;sayAni=null;addressMode=null;faxServerObjectId=null;callAnswerTimeout=null;delayAfterGreeting=null;voiceNameRequired=null;exitCallActionObjectId=null;sayTotalNew=null;manager=null;mailboxDn=null;sayTotalNewFax=null;partitionObjectId=null;timeZone=null;enAltGreetPreventMsg=null;exit_TargetHandlerObjectId=null;useVui=null;department=null;routeNDRToSender=null;recordUnknownCallerName=null;saySender=null;sayCopiedNames=null;useDynamicNameSearchWeight=null;saveMessageOnHangup=null;enableMessageLocator=null;displayName=null;sendConv=null;saySenderExtension=null;searchByExtensionSearchSpaceObjectId=null;postalCode=null;state=null;alias=null;speechConfidenceThreshold=null;initials=null;enAltGreetPreventSkip=null;ldapCcmUserId=null;skipReverseTime=null;]
DEBUG bulk-edit 2011-07-21 08:36:08,728 - updating greeting stream file to=GreetingStreamFileTOImpl[callHandlerObjectId=cd781cfe-f004-4d38-a6cf-db9332148480;languageCode=1033;streamFile=5436a05f-6017-4104-82e2-59187384f9c7.wav;greetingType=Alternate;]
