Would need some help regarding an issue that we have. We have 2 Unity connection servers and when we try to start the
Cisco Serviceability Reporter nothing happens, the service stays deactivated. Looking into the event logs in only shows the following:
%UC_SERVICEMANAGER-1-ServiceActivationFailed: %[ServiceName=Cisco Serviceability Reporter][Reason=Unsuccessful completion][ErrorString=][AppID=Cisco Service Manager][ClusterID=][NodeID=CMUCX-01]: Failed to activate a service.
For all who might have the same issue. Found out from Cisco that Unity Conn 8.5 shouldn't have that service running, and also it shouldn't be listed under Services. In version 8.5 it is integrated somewhere. In previous versions though and also in version 9 the service is back again and can be started, etc...