I am trying to setup a call flow like this:
Calls go to a Unity Connection Handler Greeting.
Callers are given an option to call to a Hunt Pilot Queue.
If no one answers I want the call sent to a voice mailbox.
I have this working, but the issue is the Caller ID in the voicemail message is the Hunt Pilot DN.
I want this to be the original caller’s Caller ID.
I’ve tried a couple different call flows, but get the same results.
I thought the Advanced Service Parameter for Display Hunt Pilot Name = False would fix it, but it does not.
This sounds simple, but I am struggling with it.
Wondering if anyone else has worked around this.
Thanks