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Unity Connection Direct Transfer to VMBOX

justincohen
Level 1
Level 1

Similar to Unity (full blown) I am looking to do a direct transfer to a vmbox via *2XXX (2xxx is the extension here)

I tried the previous way of doing it with unity, but it's not working

anyone get this working?

2 Replies 2

Chris Deren
Hall of Fame
Hall of Fame

It should work just fine. So, you created CTI RP with DN *2XXX on CCM that is set to firward all to voicemail?

Did you apply voicemail profile that has a mask of XXXX to this CTI RP?

What's happening?

Chris

Yeah I screwed up the voicemail profile on the RP... I forgot to set it to the VM profile for the transfer.

Thanks... (rated appropriately)