I`m running Unity Connection 8, can the above message played after the greeting be personalised, I know it can be removed, but I would prefer to replace the message with a personalised recording instead of the system generic recording.
In Connection 8.0 and later you can use a custom Post Greeting Recording to get this – This will play immediately following any greeting played for any call handler configured to play one (set under the "Post Greeting Recording" section for handlers and users). Normally it's used for legal warnings and the like (i.e. telling people not to leave personal financial information on the system etc...) but if you turn off the “record your message at the tone” prompt for a handler and dictate that a custom post greeting recording be played and it’ll have the effect you want.
In Connection 8.0 and later you can use a custom Post Greeting Recording to get this – This will play immediately following any greeting played for any call handler configured to play one (set under the "Post Greeting Recording" section for handlers and users). Normally it's used for legal warnings and the like (i.e. telling people not to leave personal financial information on the system etc...) but if you turn off the “record your message at the tone” prompt for a handler and dictate that a custom post greeting recording be played and it’ll have the effect you want.
