Unity Connection Visual Voicemail

[Tinnakorn Mukudomlarp]

Hi,

I have setup visual voicemail widget on unity connection8, everything seem fine except that

when I tried to play message, the phone tried to open line to unity connection and it asks

me to enter pin over and over again.

so I tried to enter pin but it didn't accept any digit.

Anyone has experience about this problem before?

Regards,

Tinnakorn

[Jonathan Schulenberg]

You didn't get the TRAP routing rule or other parameters setup correctly.

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cupa/visual_voicemail/7.0/english/install/guide/install.html

[Tinnakorn Mukudomlarp]

Thanks you for the link, I already follow this guide but I still face the same problem.