Unity Connections - can I save my voicemail message locally as a .wav file?

[steven1066]

Is this possible and if so how?

I am running Unity Connections v7 on a CMBE system.

If I have IMAP setup, is the message attached, or is it a link?

Thanks in advance,

Steven

[William Bell]

Steven,

Yes, this is most definitely possible. If you have IMAP set up then you are using "Integrated Messaging" and your email client is configured as an IMAP client with Unity Connection as the IMAP server. You may or may not be using the ViewMail plugin for your email client. If you are using ViewMail, the default behavior is that the media control used to play the voicemail message provides the option to "save as" a WAV file. If you don't have the ViewMail control loaded, then the file is simply seen as a WAV file attachment and will be played using a desktop media play that the user has selected to play files with the .WAV attachment.

Check this link for some useful background:

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/administration/guide/7xcucsag210.html

HTH.

Regards,

Bill

[steven1066]

Thanks Bill for the great information, much appreciated.

Steven