Unity Connections Serial Number
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-13-2014 07:19 AM - edited 03-19-2019 07:53 AM
Where do I find the serial number on Unity Connection Virtual Server ver. 8.6.2?
- Labels:
-
UC Applications
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-13-2014 07:39 AM
You don't, what do you need it for? If to open TAC case use your ESW contract number.
HTH,
Chris
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-13-2014 07:48 AM
Thats what I thought but I couldn't get past the serial number with the guy. Then he tried transferring me and got disconnected.
I am just trying to find out if the latest download for Unity Connections includes the fix for bug CSCug48650 fixed with ES71 yet the release notes don't mention it. Available version is 8.6.2.23900-10.
Perhaps I should start a new thread.
Dan
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-13-2014 07:50 AM
Unable to look at the bug as it seems to be restricted. Why not open the case online with your contract number?
Chris
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-13-2014 09:03 AM
Hi there,
As my buddy Chris noted (+5) we can't see the details of that bug
But we do know this info;
Cisco Unity Connection 8.6(2a) SU 3 is a cumulative
update that incorporates all of the fixes and
changes to Connection version 8.6(2)—including the operating system and components shared by
Connection and Cisco Unified CM. It also incorpor
ates additional changes that are specific to this
service update, including Connection Engineering Special 69
http://www.cisco.com/web/software/282074295/102724/862asu3cuc-readme.pdf
So you would need to ask TAC to load up ES71 for special download
Cheers!
Rob
"Seek it out and ye shall find "
- OneRepublic
