cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
234
Views
3
Helpful
3
Replies

Unity Express not recording

whanson
Explorer
Explorer

Have CUE integrated into CM 6.0. Have problems where call is made to voice mail, greeting is played message taken but nothing is there. resetting the cue engine fixes the problem for awhile

3 Replies 3

efrazee
Beginner
Beginner

Not sure if you resolved this yet but I had the same issue with 3.0.1 there is know bug. Upgrading to 3.1.1 resolved the issue.

Have CUE 3.0.1 with CME, do you know if an upgrade to 3.1.1 will resolve the internal or external message not recorded problem?

cheng.cathy
Beginner
Beginner

Have you resolved the problem? I have the same issue, Can leave a message internally, but not working if I make a call externally.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: