Upgrade from CCM 4.1 to CUCM 8.5

mohammad_omran · ‎04-21-2012

Dears

I have a new server for CUCM 8.5 and need to migrate the license from the old servers to the new ones , i have opened a case with tac and they asked be to buy software feature, i asked my sales to provide me with this software and now i have received the following :

Include PAK Auto-expanding UCSS PAK for CUCM Qty.1

Is this what i need or i should contact Cisco Support before using this license !!!

Thanks in advance

anchoudh · ‎04-21-2012

Hi Mohammad,

You can cross check the same information from Partner Helpline (PH) team, by raising a case with them.

please use www.cisco.com/go/ph to do so.

Hope it helps.

Anand

Ps rate helpful posts !!