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User Connect Licensing

Level 1
Level 1

Dear team,

I try to find the following information on this page

The links on the documents do not exist, could you please provide me with those documents:

In addition I have the following question about SNR and EM for the several licenses:

Is Single Number Reach Included for the Cisco Ip Phone I purchase this for?

Is Extension Mobility Included for the Cisco Ip Phone I purchase this for?


Top Level Sku For User License


Unified Communications Manager Basic Single User-Under 1K



Unified Communications Manager Enhanced Single User-Under 1K



UC Manager Essential - Less than 1K Users



Adjunct license for 1 audio or video Endpoint or Softclient



  1. Pub.Space non-app phone add-on lobby, conf. room phones



  1. Vid. Lic. (in addition to UCM UCL): TP desktop video device


14 Replies 14

VIP Alumni
VIP Alumni

Yes Basic includes SNR and EM. You can check the OG for the details of Uconn UCL


hi Srini,

thank you for the quick reply, does the SNR and EM also apply for the public space UCL license? I assume that it always applies for the Enhanced User?

Just basic/enhanced covers both SNR and EM



maybe I make a mistake ?

This what the document covers:

Cisco Unified Communications  Applications Ordering Guide

This document describes the pricing, packaging structure, and ordering for

Cisco Unity® Connection,

Cisco Unitymessaging,

Cisco® Unified MeetingPlace® conferencing,

Cisco Unified MeetingPlace Express, Cisco Unified

MeetingPlace Express VT,

Cisco Unified Communications Clients,

Cisco Unified Presence,

Cisco Unified Mobile

Communicator, and

Cisco Unified Mobility Advantage as part of Cisco Unified Communications System Version 7.0.

Yes for each product it covers UCL ordering. If you need CUCM you can find it here



Need Basic stuff for HCS..??


Please start here for information about HCS - you will see there are resources for customers as well as partners.

Cisco Hosted Collaboration Solution (HCS) - Overview - Cisco

Thank you for participating in the community.
Kelli Glass

Moderator for Cisco Customer Communities

Hi Srini,

Do we need UCL Essential license if we want to use analogue phones with VG350


Amritesh Anand

Correct analog devices need essential licensing.


hi Srini,

the document that you talk about does not seem to cover UCL? only CUWL?

It does cover UCL. The OG is in fact specific to only UCL


Hello friends,

The information is very usefull, however if you have a BE6000 server, the part numbers are a bit different, so we have:

R-CBE6K-K9               Top Level Cisco Business Edition 6000

BE6K-UCL-ESS           Cisco Business Edition 6000 - Essential

UCM-10X-ESS-UCL     BE6K UCM 10X essential User Connect

Does anyone have the list of the part numbers for all UC products? How could I find them?

Does exist any tool about it?

Not quite what you are asking for, but this page might be of interest.


Thank you Andrew,

Is the ordering guide, the unique way to get the licensing information?

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