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Visual Voicemail Login

btmulgrew
Level 4
Level 4

Hi - We are currently looking at deloying visual vmail widget on our CUCM / CUC 7.1.3 deployment.  Something we have noticed is that the login defaults to the DN of the phone; as our CUC mailbox numbers do not match DNs (we are using voice mailbox masking) is there any way we can present an alternative number as the default sign in number (e.g. external number mask) so that our users do not need to edit the presented DN?

Hope this makes sense!

thks

Brian

5 Replies 5

Jonathan Schulenberg
Hall of Fame
Hall of Fame

Specify the DN as an alternate extension on the subscriber mailbox. I believe it will figure it out and log the user in.

btmulgrew
Level 4
Level 4