I'm currently using Unity Connection 8.5.1 with Cisco Unified CallManager version 7.1.5. I'm trying to see where I can make sure our Class of Service is correct for the Unity Connection voice command and am unable to find anything. Can anyone point me in the right direction?
On the Edit Class of Service page, under Licensed Features, check the Allow Access to Advanced Features check box, and then check the Allow Users to Use Voice Recognition check box.
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