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Voice prompt before transmitting fax

themanwhosaw
Level 1
Level 1

Hello.

This question is about implementation of t.37 store and forward fax. Both fax2email and email2fax are working now, but in the off-ramp faxing I'd like to incert a voice greeting before transmitting fax (in case, there's a voice answer on the other end. Then a person, who answered, is asked by this prompt to put a fax machine into fax mode).

I had an idea to insert something like 'media play flash:greeting.au' in the tcl script, which controls communication, but this script is embedded into ios (its name is lib_off_app) and cannot be changed or even seen.

Has anyone met such problem before? Or do You have any helpful ideas about how to implement this?

Thank You very much for any opinion.

1 Reply 1

lindborg
Cisco Employee
Cisco Employee

This is more of a gateway question than a Unity question but you might want to check out a script called app_fax_detect here:

http://www.cisco.com/cgi-bin/tablebuild.pl/tclware

The script is designed to run in front of inbound calls and "ask" if it's a fax/voice call and route appropriately but it does have prompts that play that may do what you want here.