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Voicemail not working on Jabber 9.2.2 client

Derek McCormick
Beginner
Beginner

Hi

I am running Jabber 9-2-2 with CUCM 9.1.1, Presence 9.1.1 and Unity Connection 9.1.1. The problem that I am having is within the jabber client, when I press the voicemail icon, it tells me that "You are not signed into your voicemail account" When I go into options in the jabber client and enter my unity connection username, password and server, it does not recognise them(username or password invalid message). The username and password are valid in unity connection. I have configured IMAP in the voicemail class of service and I can telnet to port 143 on the unity connection server from the PC that is running jabber, so there is no firewall restrictions.

Has anyone come accross this issue before?

Thanks,
Derek

1 Accepted Solution

Accepted Solutions

Jabber for Windows abandoned IMAP connectivity starting in 9.2 in favor of an HTTP REST interface. Double-check the config as it has changed:

http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_2/JABW_BK_J6915A59_00_jabber-windows-server-setup_chapter_01.html#JABW_TK_S41DA666_00

Please remember to rate helpful responses and identify helpful or correct answers.

View solution in original post

1 Reply 1

Jabber for Windows abandoned IMAP connectivity starting in 9.2 in favor of an HTTP REST interface. Double-check the config as it has changed:

http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_2/JABW_BK_J6915A59_00_jabber-windows-server-setup_chapter_01.html#JABW_TK_S41DA666_00

Please remember to rate helpful responses and identify helpful or correct answers.

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