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Voicemail Relay in to SMTP address

domingoalberto
Level 1
Level 1

Hi everyone.

Relay is configured for sending email notifications to the user when you have a voicemail. But we have a week without being able to perform the functionality. We verified the settings in System Settings> SMTP Configuration> Smart Host and has the correct server ip and user within the Edit menu> Message Actions>Voicemail  it have the option to Accept and Relay message. The client ensures that the SMTP server is working properly. What other types of troubleshooting could be done in our served Unity Connection Version 7.1.5 to ensure that our equipment is working properly.

Regards!

1 Reply 1

david-lima
Level 4
Level 4

Hi Domingo, did you test the IMAP account settings, check if the PCA password has not be changed.

hth

David