WEBEX Softphone - outgoing calls

[Capusso]

Hi. I am using webex app on my laptop and all outgoing call are disconnected after 120 seconds. I don´t know how to fix it.

[Jonathan Schulenberg · Accepted solution]

Likely a SIP timer problem. If the Location is configured to use a Local Gateway, please attach debugs and an appropriately redacted running config of CUBE. If the Location is set to Cisco Calling Plan or a Cloud Connect provider you'll need to open a TAC case since you have no access to those logs.