XML Support on phone model 6941

[Juan Carlos Arias Perez]

There is an internal application on XML code to access a Database as a service from the phones, on phones model 8941 there is no problem at all, but on 6941 phone model I got the error message "XML Error [4]: Parse Error", can't detect wich part of XML file is not supoorted or what changes should I execute to access from this phone model.  On the phone guide, it says that Third-Party XML Support is enabled.

The XML code is the following:

<?xml version="1.0" encoding="utf-8"?>

<CiscoIPPhoneInput>

<Title>Demo</Title>

<Prompt>DB Access</Prompt>

<URL>http://172.31.254.248:9080/DBAccess</URL>

<InputItem>

  <DisplayName>ID: </DisplayName>

  <QueryStringParam>UserID</QueryStringParam>

  <DefaultValue></DefaultValue>

  <InputFlags>N</InputFlags>

</InputItem>

</CiscoIPPhoneInput>

Any idea what to do to solve this problem??

Thanks,

Juan Carlos

[paolo bevilacqua]

Wrong forum, try "developers.cisco.com".

[Juan Carlos Arias Perez]

Paolo, I'm not asking about programming XML code, I'm asking about phone requirements and functions to work with XML code.

[paolo bevilacqua]

That falls exactly within the realm of developers support, more precisely, the phone API.

[Rob Huffman]

Hi Juan Carlos,

What firmware is the 6941 running?

Cheers!

Rob

"What you don't have you don't need it now" 

- U2

[Juan Carlos Arias Perez]

Hi Rob,

I upgraded the phone firmware to lastest version, that is version 9.3.3.2

I'll appreciate any idea to fix this issue.

Thanks,

Juan Carlos

[Rob Huffman]

Hi Juan Carlos,

Maybe this good doc might help

http://developer.cisco.com/documents/23866/32264/9.1%281%29%20Cisco+Unified+IP+Phone+Services+Application+Development+Notes?redirect=http%3A%2F%2Fdeveloper.cisco.com%2Fweb%2Fipps%2Fdocs%3Fp_p_id%3Ddoc_library_summary_portlet_WAR_doclibrarysummaryport...

or

http://developer.cisco.com/web/ipps/docs

I have looked and can't find any specific/related bugs

Cheers!

Rob

"What you don't have you don't need it now" 

- U2