02-28-2014 08:46 AM - edited 03-19-2019 07:57 AM
We are seeing this error mainly when calling 800 numbers from our remote locations. The call is going through though. Any thoughts?
Thanks
02-28-2014 09:02 AM
If this are outbound calls, and other calls work fine, call your telco, it basically means they have no idea how to/where to route the call.
If this are inbound, it means your call routing does not work, either in the GW, or CUCM. They're not able to find the route for that DN, either wrong number of digits, wrong inbound CSS, if H323 wrong DP, pointing to a server where H323 is not running, etc.
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk
02-28-2014 09:06 AM
They are all outbound calls and the call is going through just fine. Each call shows the 5 records in RTMT.
02-28-2014 09:44 AM
Then I'd debug the GW to see what is coming from telco, and what's happening with that call.
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: