I have a UC540 Box . The receptionist phone 7931 IP Phone was DECEASED and it was keep on showing Configuring IP. So i made a FACTORY RESET by pressing 123456789*0#. After the the Phone keep on showing Upgrading. But nothing happens. Kindly advice what to do in this situation ?
Below is the Show Flash output
GLOBAL-HO-UC#show flash
-#- --length-- -----date/time------ path
1 660 Mar 10 2013 09:23:52 +03:00 vlan.dat
2 42003864 Mar 10 2013 09:18:30 +03:00 uc500-advipservicesk9-mz.151-4.M5
3 0 Mar 10 2013 09:19:22 +03:00 phones
4 0 Mar 10 2013 09:19:22 +03:00 phones/521_524
5 892511 Mar 10 2013 09:19:28 +03:00 phones/521_524/cp524g-8-1-17.bin
6 0 Mar 10 2013 09:19:22 +03:00 phones/7945_7965
7 4401879 Jun 16 2013 17:26:42 +03:00 phones/7945_7965/apps45.9-1-1TH1-16.sbn
8 542973 Jun 16 2013 17:28:22 +03:00 phones/7945_7965/cnu45.9-1-1TH1-16.sbn
9 2190823 Jun 16 2013 17:28:48 +03:00 phones/7945_7965/cvm45sccp.9-1-1TH1-16.sbn
10 344239 Jun 16 2013 17:29:00 +03:00 phones/7945_7965/dsp45.9-1-1TH1-16.sbn
11 1886311 Jun 16 2013 17:29:34 +03:00 phones/7945_7965/jar45sccp.9-1-1TH1-16.sbn
12 660 Jun 16 2013 17:29:46 +03:00 phones/7945_7965/SCCP45.9-1-1SR1S.loads
13 660 Jun 16 2013 17:30:04 +03:00 phones/7945_7965/term45.default.loads
14 660 Jun 16 2013 17:30:26 +03:00 phones/7945_7965/term65.default.loads
15 0 Mar 10 2013 09:19:22 +03:00 phones/50x-30x
16 4147359 Mar 10 2013 09:20:46 +03:00 phones/50x-30x/spa50x-30x-7-5-2b.bin
17 0 Mar 10 2013 09:19:22 +03:00 phones/6901_6911
18 3514788 Mar 10 2013 09:21:04 +03:00 phones/6901_6911/APP6901SCCP.9-1-1-0.zz.sgn
19 1122724 Mar 10 2013 09:21:12 +03:00 phones/6901_6911/APP6911SCCP.9-1-1-0.zz.sgn
20 2466212 Mar 10 2013 09:21:26 +03:00 phones/6901_6911/BFS6911SCCP.9-1-1-0.zz.sgn
21 702549 Mar 10 2013 09:21:30 +03:00 phones/6901_6911/KNL6901SCCP.9-1-1-0.zz.sgn
22 702520 Mar 10 2013 09:21:36 +03:00 phones/6901_6911/KNL6911SCCP.9-1-1-0.zz.sgn
23 462 Mar 10 2013 09:21:36 +03:00 phones/6901_6911/SCCP6901.9-1-1-0.loads
24 489 Mar 10 2013 09:21:36 +03:00 phones/6901_6911/SCCP6911.9-1-1-0.loads
25 0 Mar 10 2013 09:19:22 +03:00 phones/7940_7960
26 130552 Mar 10 2013 09:21:38 +03:00 phones/7940_7960/P00308010200.bin
27 461 Mar 10 2013 09:21:38 +03:00 phones/7940_7960/P00308010200.loads
28 708448 Mar 10 2013 09:21:44 +03:00 phones/7940_7960/P00308010200.sb2
29 130956 Mar 10 2013 09:21:46 +03:00 phones/7940_7960/P00308010200.sbn
30 0 Mar 10 2013 09:19:22 +03:00 phones/69xx
31 45308 Mar 10 2013 09:21:46 +03:00 phones/69xx/BOOT69xx.0-0-0-14.zz.sgn
32 204456 Mar 10 2013 09:21:50 +03:00 phones/69xx/DSP69xx.0-0-0-4.zz.sgn
33 488 Mar 10 2013 09:21:50 +03:00 phones/69xx/SCCP69xx.9-1-1-2-sr.loads
34 2222892 Mar 10 2013 09:22:02 +03:00 phones/69xx/SCCP69xx.9-1-1-2-sr.zz.sgn
35 0 Mar 10 2013 09:19:22 +03:00 phones/7906_7911
36 3150897 Mar 10 2013 09:22:20 +03:00 phones/7906_7911/apps11.9-2-1TH1-13.sbn
37 553375 Mar 10 2013 09:22:24 +03:00 phones/7906_7911/cnu11.9-2-1TH1-13.sbn
38 2216152 Mar 10 2013 09:22:36 +03:00 phones/7906_7911/cvm11sccp.9-2-1TH1-13.sbn
39 356907 Mar 10 2013 09:22:40 +03:00 phones/7906_7911/dsp11.9-2-1TH1-13.sbn
40 1617840 Mar 10 2013 09:22:48 +03:00 phones/7906_7911/jar11sccp.9-2-1TH1-13.sbn
41 676 Mar 10 2013 09:22:50 +03:00 phones/7906_7911/SCCP11.9-2-1S.loads
42 680 Mar 10 2013 09:22:50 +03:00 phones/7906_7911/term06.default.loads
43 680 Mar 10 2013 09:22:50 +03:00 phones/7906_7911/term11.default.loads
44 22961 Mar 10 2013 09:24:24 +03:00 UC540W-FXO-K9-factory-8.6.1.cfg
45 0 Mar 10 2013 09:23:28 +03:00 Desktops
46 0 Mar 10 2013 09:23:24 +03:00 Desktops/320x212x12
47 651 Mar 10 2013 09:23:24 +03:00 Desktops/320x212x12/List.xml
48 651 Mar 10 2013 09:23:24 +03:00 Desktops/320x212x12/List.xml.BAK
49 0 Mar 10 2013 09:23:24 +03:00 Desktops/320x212x16
50 651 Mar 10 2013 09:23:24 +03:00 Desktops/320x212x16/List.xml
51 651 Mar 10 2013 09:23:24 +03:00 Desktops/320x212x16/List.xml.BAK
52 0 Mar 10 2013 09:23:24 +03:00 Desktops/320x216x16
53 651 Mar 10 2013 09:23:24 +03:00 Desktops/320x216x16/List.xml
54 651 Mar 10 2013 09:23:24 +03:00 Desktops/320x216x16/List.xml.BAK
55 131470 Mar 10 2013 09:23:26 +03:00 Desktops/CampusNight.png
56 80565 Mar 10 2013 09:23:26 +03:00 Desktops/CiscoFountain.png
57 8156 Mar 10 2013 09:23:26 +03:00 Desktops/CiscoLogo.png
58 138278 Mar 10 2013 09:23:26 +03:00 Desktops/Fountain.png
59 109076 Mar 10 2013 09:23:26 +03:00 Desktops/MorroRock.png
60 108087 Mar 10 2013 09:23:28 +03:00 Desktops/NantucketFlowers.png
61 10820 Mar 10 2013 09:23:28 +03:00 Desktops/TN-CampusNight.png
62 9657 Mar 10 2013 09:23:28 +03:00 Desktops/TN-CiscoFountain.png
63 2089 Mar 10 2013 09:23:28 +03:00 Desktops/TN-CiscoLogo.png
64 7953 Mar 10 2013 09:23:28 +03:00 Desktops/TN-Fountain.png
65 7274 Mar 10 2013 09:23:28 +03:00 Desktops/TN-MorroRock.png
66 9933 Mar 10 2013 09:23:28 +03:00 Desktops/TN-NantucketFlowers.png
67 0 Mar 10 2013 09:23:30 +03:00 autoattendant
68 94503 Mar 10 2013 09:23:28 +03:00 autoattendant/AA_SBCS_v01.aef
69 96166 Mar 10 2013 09:23:30 +03:00 autoattendant/AA_SBCS_v02.aef
70 130488 Mar 10 2013 09:23:30 +03:00 autoattendant/AA_SBCS_v03.aef
71 15891 Mar 10 2013 09:23:30 +03:00 autoattendant/AA_transfer.aef
72 0 Mar 10 2013 09:23:34 +03:00 bacdprompts
73 30421 Mar 10 2013 09:23:30 +03:00 bacdprompts/app-b-acd-3.0.0.2.tcl
74 55599 Mar 10 2013 09:23:30 +03:00 bacdprompts/app-b-acd-aa-3.0.0.2.tcl
75 75650 Mar 10 2013 09:23:30 +03:00 bacdprompts/en_bacd_allagentsbusy.au
76 83291 Mar 10 2013 09:23:32 +03:00 bacdprompts/en_bacd_disconnect.au
77 63055 Mar 10 2013 09:23:32 +03:00 bacdprompts/en_bacd_enter_dest.au
78 37952 Mar 10 2013 09:23:32 +03:00 bacdprompts/en_bacd_invalidoption.au
79 496521 Mar 10 2013 09:23:32 +03:00 bacdprompts/en_bacd_music_on_hold.au
80 123446 Mar 10 2013 09:23:34 +03:00 bacdprompts/en_bacd_options_menu.au
81 42978 Mar 10 2013 09:23:34 +03:00 bacdprompts/en_bacd_welcome.au
82 34794 Mar 10 2013 09:23:34 +03:00 bacdprompts/en_bacd_xferto_operator.au
83 0 Mar 10 2013 09:23:34 +03:00 cca
84 955 Mar 10 2013 09:23:34 +03:00 cca/Key_Phoneloads.csv
85 135436 Mar 10 2013 09:23:34 +03:00 cca/sccpphoneloadstable.csv
86 375 Mar 10 2013 09:23:34 +03:00 cca/UC500_CCA_Dir_8.0.2.txt
87 0 Mar 10 2013 09:23:42 +03:00 gui
88 3987 Mar 10 2013 09:23:36 +03:00 gui/admin_user.html
89 677820 Mar 10 2013 09:23:36 +03:00 gui/admin_user.js
90 1029 Mar 10 2013 09:23:36 +03:00 gui/CiscoLogo.gif
91 635 Mar 10 2013 09:23:36 +03:00 gui/CME_GUI_README.TXT
92 953 Mar 10 2013 09:23:36 +03:00 gui/Delete.gif
93 16344 Mar 10 2013 09:23:38 +03:00 gui/dom.js
94 864 Mar 10 2013 09:23:38 +03:00 gui/downarrow.gif
95 6146 Mar 10 2013 09:23:38 +03:00 gui/ephone_admin.html
96 4558 Mar 10 2013 09:23:38 +03:00 gui/logohome.gif
97 3866 Mar 10 2013 09:23:38 +03:00 gui/normal_user.html
98 78428 Mar 10 2013 09:23:38 +03:00 gui/normal_user.js
99 1347 Mar 10 2013 09:23:38 +03:00 gui/Plus.gif
100 0 Mar 10 2013 09:23:40 +03:00 gui/sn
101 11513 Mar 10 2013 09:23:40 +03:00 gui/sn/handshake.html
102 633459 Mar 10 2013 09:23:40 +03:00 gui/sn/handshake.swf
103 843 Mar 10 2013 09:23:40 +03:00 gui/sxiconad.gif
104 174 Mar 10 2013 09:23:40 +03:00 gui/Tab.gif
105 2432 Mar 10 2013 09:23:42 +03:00 gui/telephony_service.html
106 870 Mar 10 2013 09:23:42 +03:00 gui/uparrow.gif
107 9968 Mar 10 2013 09:23:42 +03:00 gui/xml-test.html
108 3412 Mar 10 2013 09:23:42 +03:00 gui/xml.template
109 0 Mar 10 2013 09:23:44 +03:00 media
110 496521 Mar 10 2013 09:23:44 +03:00 media/music-on-hold.au
111 496521 Mar 10 2013 09:23:44 +03:00 media/music-on-hold_10db.au
112 0 Mar 10 2013 09:23:52 +03:00 ringtones
113 8160 Mar 10 2013 09:23:44 +03:00 ringtones/Analog1.raw
114 8160 Mar 10 2013 09:23:44 +03:00 ringtones/Analog2.raw
115 5280 Mar 10 2013 09:23:46 +03:00 ringtones/AreYouThere.raw
116 5040 Mar 10 2013 09:23:46 +03:00 ringtones/AreYouThereF.raw
117 8160 Mar 10 2013 09:23:46 +03:00 ringtones/Bass.raw
118 12240 Mar 10 2013 09:23:46 +03:00 ringtones/CallBack.raw
119 16040 Mar 10 2013 09:23:46 +03:00 ringtones/Chime.raw
120 8160 Mar 10 2013 09:23:46 +03:00 ringtones/Classic1.raw
121 16080 Mar 10 2013 09:23:46 +03:00 ringtones/Classic2.raw
122 10800 Mar 10 2013 09:23:46 +03:00 ringtones/ClockShop.raw
123 2823 Mar 10 2013 09:23:46 +03:00 ringtones/DistinctiveRingList.xml
124 9600 Mar 10 2013 09:23:48 +03:00 ringtones/Drums1.raw
125 13440 Mar 10 2013 09:23:48 +03:00 ringtones/Drums2.raw
126 15840 Mar 10 2013 09:23:48 +03:00 ringtones/FilmScore.raw
127 16080 Mar 10 2013 09:23:48 +03:00 ringtones/HarpSynth.raw
128 8160 Mar 10 2013 09:23:48 +03:00 ringtones/Jamaica.raw
129 16080 Mar 10 2013 09:23:48 +03:00 ringtones/KotoEffect.raw
130 12720 Mar 10 2013 09:23:48 +03:00 ringtones/MusicBox.raw
131 8160 Mar 10 2013 09:23:48 +03:00 ringtones/Piano1.raw
132 15360 Mar 10 2013 09:23:48 +03:00 ringtones/Piano2.raw
133 9360 Mar 10 2013 09:23:50 +03:00 ringtones/Pop.raw
134 7200 Mar 10 2013 09:23:50 +03:00 ringtones/Pulse1.raw
135 4000 Mar 10 2013 09:23:50 +03:00 ringtones/Ring1.raw
136 4000 Mar 10 2013 09:23:50 +03:00 ringtones/Ring2.raw
137 4000 Mar 10 2013 09:23:50 +03:00 ringtones/Ring3.raw
138 4000 Mar 10 2013 09:23:50 +03:00 ringtones/Ring4.raw
139 4000 Mar 10 2013 09:23:50 +03:00 ringtones/Ring5.raw
140 4000 Mar 10 2013 09:23:50 +03:00 ringtones/Ring6.raw
141 4000 Mar 10 2013 09:23:50 +03:00 ringtones/Ring7.raw
142 2823 Mar 10 2013 09:23:52 +03:00 ringtones/RingList.xml
143 10800 Mar 10 2013 09:23:52 +03:00 ringtones/Sax1.raw
144 14160 Mar 10 2013 09:23:52 +03:00 ringtones/Sax2.raw
145 16080 Mar 10 2013 09:23:52 +03:00 ringtones/Vibe.raw
146 2823 Mar 10 2013 09:23:52 +03:00 ringtones/RingList.xml.BAK
147 2823 Mar 10 2013 09:23:52 +03:00 ringtones/DistinctiveRingList.xml.BAK
148 0 Mar 10 2013 09:23:52 +03:00 sn
149 0 Mar 10 2013 09:23:52 +03:00 sn/status
150 0 Mar 10 2013 09:23:52 +03:00 sn/tmp
151 0 Mar 10 2013 09:47:38 +03:00 its
152 1249280 Mar 10 2013 09:24:50 +03:00 its/CME-locale-en_US-English-8.1.2.2.tar
153 101 Jun 16 2013 17:52:50 +03:00 its/SEPDEFAULT.cnf
154 4564 Jun 16 2013 17:52:50 +03:00 its/XMLDefault.cnf.xml
155 1908 Sep 14 2014 12:46:10 +03:00 its/SEP68BC0C80FC6E.cnf.xml
156 1924 Sep 14 2014 12:46:10 +03:00 its/SEPF47F353C55A1.cnf.xml
157 1924 Sep 14 2014 12:46:12 +03:00 its/SEPF47F353C7E3C.cnf.xml
158 1924 Sep 14 2014 12:46:12 +03:00 its/SEPF47F353C4FDD.cnf.xml
159 1924 Sep 14 2014 12:46:12 +03:00 its/SEPF47F353CD41A.cnf.xml
160 1924 Sep 14 2014 12:46:12 +03:00 its/SEPF47F353CD812.cnf.xml
161 1924 Sep 14 2014 12:46:14 +03:00 its/SEPF47F353CCF79.cnf.xml
162 1924 Sep 14 2014 12:46:14 +03:00 its/SEPF47F353C4FB4.cnf.xml
163 1924 Sep 14 2014 12:46:14 +03:00 its/SEPF47F353CD544.cnf.xml
164 1872 Sep 14 2014 12:46:14 +03:00 its/SEP111122223333.cnf.xml
165 1989 Sep 14 2014 12:46:16 +03:00 its/SEPD867D9E6B278.cnf.xml
166 1989 Sep 14 2014 12:46:16 +03:00 its/SEPA44C11D0BE99.cnf.xml
167 1989 Sep 14 2014 12:46:16 +03:00 its/SEPD867D9E6A952.cnf.xml
168 1989 Sep 14 2014 12:46:16 +03:00 its/SEPA44C11D0BE92.cnf.xml
169 1989 Sep 14 2014 12:46:16 +03:00 its/SEPD867D9E6B35D.cnf.xml
170 1989 Sep 14 2014 12:46:18 +03:00 its/SEPD867D9E6A944.cnf.xml
171 1989 Sep 14 2014 12:46:18 +03:00 its/SEPA44C11D0BE71.cnf.xml
172 1989 Sep 14 2014 12:46:18 +03:00 its/SEPD867D9E6A95A.cnf.xml
173 1989 Sep 14 2014 12:46:18 +03:00 its/SEPD867D9E6A964.cnf.xml
174 1989 Sep 14 2014 12:46:18 +03:00 its/SEPA44C11D0B589.cnf.xml
175 1989 Sep 14 2014 12:46:20 +03:00 its/SEPD867D9E6CE6C.cnf.xml
176 1989 Sep 14 2014 12:46:20 +03:00 its/SEPD867D9E6ACE1.cnf.xml
177 1989 Sep 14 2014 12:46:20 +03:00 its/SEPD867D9E6A853.cnf.xml
178 1989 Sep 14 2014 12:46:20 +03:00 its/SEPD867D9E6B27D.cnf.xml
179 1989 Sep 14 2014 12:46:20 +03:00 its/SEPD867D9E6B35C.cnf.xml
180 903 Mar 27 2014 16:43:54 +03:00 its/united_states_7960-tones.xml
181 8777 Mar 27 2014 16:43:54 +03:00 its/united_states_7960-font.xml
182 1313 Mar 27 2014 16:43:56 +03:00 its/united_states_7960-kate.xml
183 19750 Mar 27 2014 16:43:56 +03:00 its/united_states_7960-dictionary.xml
184 2740 Mar 27 2014 16:43:56 +03:00 its/united_states_SCCP-dictionary.xml
185 1989 Sep 14 2014 12:46:22 +03:00 its/SEPD867D9A15C56.cnf.xml
186 1989 Sep 14 2014 12:46:22 +03:00 its/SEPA44C11D0BEA4.cnf.xml
187 0 Mar 10 2013 09:24:52 +03:00 English_United_States
188 1249280 Mar 10 2013 09:25:06 +03:00 English_United_States/CME-locale-en_US-English-8.1.2.2.tar
189 21379 Mar 10 2013 09:48:26 +03:00 startup-config.bak
190 30596 Mar 11 2013 18:50:10 +03:00 11march2013
191 23320 Mar 14 2013 14:41:58 +03:00 global_14_03_13
192 31705 Mar 18 2013 00:55:08 +03:00 oldconfig17_3_13
193 31700 Mar 18 2013 03:46:34 +03:00 exit
194 31741 Mar 27 2013 21:34:44 +03:00 oldconig_27march13
195 35165 Mar 27 2013 18:19:56 +03:00 28_03_2013
196 35569 Mar 30 2013 16:53:34 +03:00 30_03_13
197 35897 Apr 15 2013 22:42:58 +03:00 15_04_13
198 36134 Apr 25 2013 21:09:58 +03:00 25-04-13
199 37661 May 12 2013 19:50:52 +03:00 Running_120513
200 37755 May 12 2013 20:03:32 +03:00 GD-HO-120513
201 660 May 25 2013 16:36:56 +03:00 term65.default.loads
202 38411 May 27 2013 09:17:52 +03:00 27may2013
203 41993256 Jun 16 2013 15:14:22 +03:00 uc500-advipservicesk9-mz.151-4.M4b
204 43970 Sep 4 2013 11:50:02 +03:00 old_4-9-2013
129789952 bytes available (126709760 bytes used)
