05-08-2009 01:42 PM - edited 03-18-2019 11:01 PM
how to configure AA with unity connection in cucm 7 BE
05-08-2009 01:46 PM
Malek,
There's a bunch of documentation for how to accomplish an AA with different ways. You'll want to read this doc about Call Handlers and Call Routing Rules:
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/administration/guide/7xcucsag050.html
Hope that helps,
Brad
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