cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
8856
Views
9
Helpful
19
Replies

Active users in Presence server

iptsupport
Level 4
Level 4

Hello ,

I have issue with Presence server .

when I open Presence Redundancy Group configuration in CUCM,

I got error: "[4562] error retrieving active users from the IM and Presence server".

In one of the server I didn't see active users,only Assigned Users.

The status of server  normal .

I try to reboot server but It did not solve the problem.

My version of CUCM 10.5.2.2000-1.

My version of Presence 10.5.2.20000-1

any idea?

19 Replies 19

Is your issue resolved?

regds,

aman

Hi,

I have the same issue. Did you manage to resolve it?

Thanks

Did anyone manage to resolve this issue?
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: