11-03-2014 07:54 PM - edited 03-19-2019 08:48 AM
I currently have 9 musicprmpt in the UCCX system to play 9 MOH recording.
I have user request to add another MOH into the system.
but there is no more option for me to add.
do I have to change the script in order to add another MOH?
my vendor is treating this as a change request which is chargable for a fee to make the changes.
11-03-2014 10:09 PM
i added another prompt variable, is that all that is required?
Prompt Name - PromptMusic10
Type - Prompt
Value - MOH.wav
Attributes - Parameter
11-04-2014 12:34 AM
Hi, can you post the script?
FYI there is a call center section in this forum ;-)
G.
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