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Vincent Hemel
Beginner

After changing IP address the second IM&P server will not work

After the move of the CUCM and IM&P servers we have the next issue:

 

The second IM&P server part of the HA cluster will not work.

 

I see the next services are not started:

Cisco Presence Engine [STOPPED] Service not activated

Cisco SIP Proxy [STOPPED] Service not activated

 

When I try to login in this server I get no reply, the login screen will come back after 22 seconds. The message "Loading, please wait" is on the screen during the 22 seconds.

 

I tried to activate this services using CLI:

utils service activate Cisco Presence Engine

and

utils service activate Cisco SIP Proxy

 

In both situations I received the message:

Invalid service name for activate/deactivate, valid names are:

   Name service Cache

   Entropy Monitoring Deamon

 

Execuited command unsuccessfully

 

How can I activate the 2 services mentioned above?

 

2 REPLIES 2
Jaime Valencia
Hall of Fame Cisco Employee

What was the procedure you followed to change the IP address?

HTH

java

if this helps, please rate

Hi Jaime,

 

I used this information to change the IP address.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/install/11_5_1/ipchange/cucm_b_change-ip-address-and-hostname_1151.html

 

We did not change the hostname.
I used the CLI commands for changing IP address, DNS, NTP etc.


CUCM pub : Oke, running fine

CUCM subs 1 : Oke, running fine

CUCM subs 2 : Oke, running fine

IMP first node : Oke running fine

IMP second node : having issues.

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